Hotel Grand Chancellor Palm Cove

ex. Novotel Palm Cove

Coral Coast Drive, Palm Cove, Australia, 4879  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Grand Chancellor Palm Cove

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid on-site parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Poolside snack bar

A la carte restaurant

Picnic area/ Tables

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Hotel Grand Chancellor Palm Cove is placed in a cultural area of Palm Cove in the vicinity of Cairns City Library, Cairns Electorate Office and Cairns Esplanade. This spectacular hotel was opened in 1989 and renovated in 1997.

Hotel Grand Chancellor Palm Cove lies in the center of Palm Cove. Palm Cove city center is 1 km away.

This hotel is ideally based near a tropical garden and palm trees.

Guests can reach Hotel Grand Chancellor Palm Cove by car from Cairns airport in 20 minutes.

Rooms

This hotel comprises 140 rooms featuring Private One-Bedroom Double Room, Superior One-Bedroom Suite and Standard Suite. The en-suite rooms feature the garden view. Guests will benefit from a lounge area, an in-room safe, a microwave, a mini-refrigerator and multi-channel TV provided in all rooms.

Eat & Drink

The non-smoking restaurant provides fine meals. Serving a wide range of dishes, Canecutters Restaurant and Coffee Haven can be reached within 5 minutes’ walk.

All visitors are offered a full breakfast for a fee. 

Services

Hotel services include dry cleaning, 24-hour reception and concierge service maintained by multilingual staff.

Relax

Hotel Grand Chancellor Palm Cove also features a spa center, a health club and a sauna as well as a fitness center and a gym.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   140.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Outdoor tennis court
  • Golf course
  • Squash

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Breakfast room
  • A la carte restaurant
  • Poolside snack bar
  • Picnic area/ Tables
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Babysitting/ Child services
  • Children's play area
  • Children's pool
  • Water slides
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Health club
  • Spa & wellness center
  • Sauna
  • Barbeque grills
  • Garden area
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Connecting rooms
  • Living room
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Fan/ Extractor

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Room toiletries
  • Hair dryer

Self-catering

  • Kitchenette
  • Microwave
  • Refrigerator
  • Cooking hob
  • Dishwasher
  • Cookware/ Kitchen utensils
  • Microwave on request

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

How to reach hotel

hotel Hotel Grand Chancellor Palm Cove Palm Cove location
Show big map »

Hotel Address:

Coral Coast Drive, Palm Cove, Australia, 4879

Get directions
City Center
  • Palm Cove
    1700 ft
Airports
  • Bus stop
    1000 ft
Restaurants
  • Canecutters Restaurant
    100 ft
  • Beach Almond Beach House (cuisine: Contemporary, Asian, Australian)
    1400 ft
Beaches
  • Palm Cove Beach
    1700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    140

Hotel Awards

AustralianHOTEL AWARDSRecommendedPalm CoveHotel Grand Chancellor Palm Cove

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Hotel Grand Chancellor Palm Cove photos Room
Standard Room
Bed type: Double beds or Double bed or Twin beds or Double bed
Size: 345 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information
Room facilities
    Hotel Grand Chancellor Palm Cove photos Room
    Standard Suite
    Size: 510 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information
    Room facilities
      Hotel Grand Chancellor Palm Cove photos Room
      Superior Double Room
      Bed type: Double bed or 2 Single beds
      Size: 345 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Hotel Grand Chancellor Palm Cove photos Room
        Superior One-Bedroom Suite
        Bed type: King-size bed or Double bed
        Size: 510 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information
        Room facilities
          Hotel Grand Chancellor Palm Cove photos Room
          Private One-Bedroom Double Room
          Bed type: King-size bed
          Check Prices
          • Air conditioning
          • Bathtub
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Hotel Grand Chancellor Palm Cove Palm Cove location
            Show big map »

            Hotel Address:

            Coral Coast Drive, Palm Cove, Australia, 4879

            Get directions
            City Center
            • Palm Cove
              1700 ft
            Airports
            • Bus stop
              1000 ft
            Restaurants
            • Canecutters Restaurant
              100 ft
            • Beach Almond Beach House (cuisine: Contemporary, Asian, Australian)
              1400 ft
            Beaches
            • Palm Cove Beach
              1700 ft
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  11 am
            • Number of rooms:
              140

            Hotel Awards

            AustralianHOTEL AWARDSRecommendedPalm CoveHotel Grand Chancellor Palm Cove

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Australia

            Use Badge

            Hotel Grand Chancellor Palm Cove Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
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            What's nearby

            Popular areas

            • City Center - 1400 ft

            Local attractions

            • Cairns Tropical Zoo - 1.1 mi
              Captain Cook Hwy, Palm Cove
            • Cairns Wildlife Safari Reserve - 5.8 mi
              2577 Kennedy Highway, Kuranda
            • Birdworld Kuranda - 5.9 mi
              Heritage Markets, Kuranda
            • Yorkeys Knob Beach - 5.2 mi
              Wattle and Sim Esplanade, Yorkeys Knob
            • BatReach - 5.8 mi
              Coondoo St, Kuranda

            Near the hotel

            • Palm Cove Beach - 1700 ft
              Palm Cove, QueenslandAustralia
            • Cairns Night Zoo - 3100 ft
              Cook Hwy, Palm Cove

            Restaurants nearby

            • Canecutters Restaurant - 100 ft

              Address: Novotel Resort

              62% likes this, based on 34 reviews

            • Bella Baci - 1400 ft

              Address: 123 Williams Esplanade
              Phone: (07) 40553186

              73% likes this, based on 205 reviews
              Cuisine: Italian

            • The Surf Club Palm Cove - 1400 ft

              Address: Williams Esplanade Palm Cove
              Phone: (07) 4059 1244

              72% likes this, based on 135 reviews
              Cuisine: Australian

            • Beach Almond Beach House - 1400 ft

              Address: 145 Williams esplanade
              Phone: 61 7 4059 1908

              70% likes this, based on 361 reviews
              Cuisine: Contemporary, Asian, Australian
              Price Range: USD 9 - USD 111

            • Nu Nu Restaurant - 1400 ft

              Address: 123 Williams Esplanade
              Phone: 61 7 4059 1880

              75% likes this, based on 261 reviews
              Price Range: USD 25 - USD 96

            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  11 am
            • Number of rooms:
              140

            Hotel Awards

            AustralianHOTEL AWARDSRecommendedPalm CoveHotel Grand Chancellor Palm Cove

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Australia

            Use Badge

            Hotels nearby
            Cities nearby

            Hotel Grand Chancellor Palm Cove Reviews

            Guest reviews are submitted by our customers after their stay at Hotel Grand Chancellor Palm Cove

            Average guest rating

            7.6out of 10
            Fabulous
            Based on 43 reviews

            Rating by category:

            Rooms
            8.0
            Service
            7.8
            Value
            7.8
            Location
            9.0

            Guest reviews

            • Couple
              8.0

              The service of the staff at reception was very good, they were very helpful especially with assisting us in booking tour packages, offering local knowledge and tips. The location was great, still near the beach but also offered the feel of a nature retreat, as well a being accessible to both Cairns City and Port Douglas. Ample parking space.

              Our room was serviced daily and towels/toiletries replaced - which is good - but could have done with a bit better cleaning of the bathroom

            • Family with children
              8.2

              Kids swimming pool. The size of the mugs in the room was very good. Free internet but it should be longer that 20 minutes.

              The TV dose not have digital channels yet. This was a surprised as they have been around for some time now. The terrace on the ground floor was not well maintained.

            • Group of friends
              8.8

              The pool was lovely and the beds in the rooms were very comfortable!

              Lack of wifi, and the wifi that was available was extremely expensive! Also the room lacked any bowls for cereal if you wanted to provide your own breakfast. There is a fridge and sink but hardly any reason to use them.

            • Couple
              10.0

              good staff and service perfect breakfast very good hotel for holiday

            • Single
              10.0

              The rooms and brekfast were very good

            • Couple
              7.4

              price in a wonderful location.

              noises at the pool in the morning.

            • Older travelers
              7.8

              We stayed only one night, on route from Cairns Airport and found it comfortable and convenient. Spacious well appointed room and good breakfast

            • Family with children
              7.4

              The kids really enjoyed the crocodile slide and pool. Good veiwing for the parents. Good to use Accorr advantage card and get discount

              The sports centre was privately run. The cost of pool, squash, golf and bikes added up.

            • Couple
              8.8

              Family friendly, great location near the beach and restaurants, great facilities in the room.

              Very hard to find.

            • Family with children
              3.8

              The swimming pool only.

              For the last three days, the room wasnt cleaned as well as the first 5 days. The room smelt on the first day of mould and uncleanliness but from the 2nd to the 5th days it was quite clean. No smells and bed lined was changed every day. After that, the room was not attended to as well. It began to smell again (floor was not mopped clean enough) and the bed lined was not changed. Very very disappointed. Would not recommend this hotel to anyone. Also, restaurant staff was absolutely rude. No manners at all. Basically, they don't give a damn. Some millionaire obviously owns the chain and doesnt give a damn either, otherwise he would be hiring more personable staff. Also, the laundry was the biggest rip off.

            • Group of friends
              8.2

              The staff were very helpful when we enquired about tours. Also, the check in process was very quick. Also, from our room (636) we saw a wallaby outside our balcony. Really nice to wake up to something like that!

            • Older travelers
              5.4

              The gardens.

              On my opinion the rooms are looking very tired, in need of an upgrade.Quite dark and closed in. During the night we had a lot of noise from feral cats fighting and noise from the restaurant.

            • Older travelers
              9.2

              The staff were efficient and curtious, rooms were clean. There were no problems.

            • Family with children
              6.2

              Friendly staff- Privacy and a great shower.Good restaraunt.

              Lack of a heated spa. Beds a little on the hard side. No cooking facilities.

            • Older travelers
              9.2

              Excellent breakfast buffet .Room with a view over the pool. . Loved the big towels in the bathroom. Adequate kitchenette with cooking facilities

              On the day we were leaving,check out was 11.00,our key entry cards had been cancelled before we had left ,we were stuck outside our room and could not get back in and this was well before 10.00. But front desk was apologetic and gave us a reactivated card.

            How to reach hotel

            hotel Hotel Grand Chancellor Palm Cove Palm Cove location
            Show big map »

            Hotel Address:

            Coral Coast Drive, Palm Cove, Australia, 4879

            Get directions
            City Center
            • Palm Cove
              1700 ft
            Airports
            • Bus stop
              1000 ft
            Restaurants
            • Canecutters Restaurant
              100 ft
            • Beach Almond Beach House (cuisine: Contemporary, Asian, Australian)
              1400 ft
            Beaches
            • Palm Cove Beach
              1700 ft
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  11 am
            • Number of rooms:
              140

            Hotel Awards

            AustralianHOTEL AWARDSRecommendedPalm CoveHotel Grand Chancellor Palm Cove

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Australia

            Use Badge