Hotel Grand Chancellor Palm Cove

ex. Novotel Palm Cove

Coral Coast Drive, Palm Cove, Australia, 4879  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Grand Chancellor Palm Cove

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Overview

Hotel Grand Chancellor Palm Cove is a 4-star traditional property with comfortable rooms at a short distance from Cairns City Library, Cairns Electorate Office and Cairns Esplanade. Built in 1989, the hotel is a combination of contemporary architecture and contemporary facilities.

The perfect setting offers an easy access to restaurants, bars and a zoo as well as boasts proximity to a tropical garden and palm trees. It is about 1 km away from the center of Palm Cove.

There are shopping centers and fairgrounds located nearby.

A local bus stop is 450 meters away. Guests can reach Cairns airport within 20 minutes by car.

Rooms

Hotel Grand Chancellor Palm Cove provides 140 guestrooms appointed with a microwave, climate control, coffee/tea makers, multi-channel television and a patio for a pleasant stay in Palm Cove. Some rooms have the garden view. Guests can also use a small fridge and a toaster.

Eat & Drink

The non-smoking restaurant provides fine meals. The hotel invites guests to the Poolside bar to relax with a drink. Canecutters Restaurant and Coffee Haven are situated in a cultural area, about 50 meters from the venue.

All visitors are offered a full breakfast for a fee. 

Services

Cars and bicycles are available for rent at Hotel Grand Chancellor Palm Cove.

Relax

The hotel offers a play area, a kids' club and a pool for guests with children. On-site fitness facilities include a fitness centre and a gym.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   140.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Souvenir shop
  • Hairdresser
  • Beauty salon
  • Exterior corridors
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Exercise gym
  • Tennis court
  • Golf course
  • Squash

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness center
  • Sauna
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Living room
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Self-catering

  • Kitchenette
  • Refrigerator
  • Microwave on request

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Hotel Grand Chancellor Palm Cove Palm Cove location
Show big map »

Hotel Address:

Coral Coast Drive, Palm Cove, Australia, 4879

Get directions
City Center
  • Palm Cove
    1700 ft
Airports
  • Bus stop
    1000 ft
Restaurants
  • Canecutters Restaurant
    100 ft
  • Beach Almond Beach House (cuisine: Contemporary, Asian, Australian)
    1400 ft
Beaches
  • Palm Cove Beach
    1700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    140

Hotel Awards

AustralianHOTEL AWARDSRecommendedPalm CoveHotel Grand Chancellor Palm Cove

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Standard Twin Room
Bed type: 2 Single beds or Double bed or Twin beds
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  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Standard + Breakfast Special

Room facilities
    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons or Double beds
    Check Prices
    — Less information+ More information

    Triple room

    Standard Suite
    Bed type: Double bed
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Suite|Standard Suite + Breakfast

    Room facilities
      Standard Quadruple Room
      Bed type: Sleeping arrangements for 4 persons
      Check Prices
      — Less information+ More information
      Hotel Grand Chancellor Palm Cove photos Room
      Superior Room
      Bed type: King-size bed or Twin beds or 2 Single beds or Twin beds
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Superior|Superior + Breakfast

      Room facilities
        Superior Suite
        Bed type: Double bed
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Suite|Superior Suite + Breakfast

        Room facilities

          How to reach hotel

          hotel Hotel Grand Chancellor Palm Cove Palm Cove location
          Show big map »

          Hotel Address:

          Coral Coast Drive, Palm Cove, Australia, 4879

          Get directions
          City Center
          • Palm Cove
            1700 ft
          Airports
          • Bus stop
            1000 ft
          Restaurants
          • Canecutters Restaurant
            100 ft
          • Beach Almond Beach House (cuisine: Contemporary, Asian, Australian)
            1400 ft
          Beaches
          • Palm Cove Beach
            1700 ft
          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  11 am
          • Number of rooms:
            140

          Hotel Awards

          AustralianHOTEL AWARDSRecommendedPalm CoveHotel Grand Chancellor Palm Cove

          According to guest reviews, the hotel has been rated as
          Best Family Hotels in Australia

          Use Badge

          Hotel Grand Chancellor Palm Cove Location

          Legend
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          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
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          • General

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          What's nearby

          Popular areas

          • City Center - 1400 ft

          Local attractions

          • Cairns Tropical Zoo - 1.1 mi
            Captain Cook Hwy, Palm Cove
          • Cairns Wildlife Safari Reserve - 5.8 mi
            2577 Kennedy Highway, Kuranda
          • Birdworld Kuranda - 5.9 mi
            Heritage Markets, Kuranda
          • Yorkeys Knob Beach - 5.2 mi
            Wattle and Sim Esplanade, Yorkeys Knob
          • BatReach - 5.8 mi
            Coondoo St, Kuranda

          Near the hotel

          • Palm Cove Beach - 1700 ft
            Palm Cove, QueenslandAustralia
          • Cairns Night Zoo - 3100 ft
            Cook Hwy, Palm Cove

          Restaurants nearby

          • Canecutters Restaurant - 100 ft

            Address: Novotel Resort

            62% likes this, based on 34 reviews

          • Bella Baci - 1400 ft

            Address: 123 Williams Esplanade
            Phone: (07) 40553186

            73% likes this, based on 205 reviews
            Cuisine: Italian

          • The Surf Club Palm Cove - 1400 ft

            Address: Williams Esplanade Palm Cove
            Phone: (07) 4059 1244

            72% likes this, based on 135 reviews
            Cuisine: Australian

          • Beach Almond Beach House - 1400 ft

            Address: 145 Williams esplanade
            Phone: 61 7 4059 1908

            70% likes this, based on 361 reviews
            Cuisine: Contemporary, Asian, Australian
            Price Range: USD 9 - USD 111

          • Nu Nu Restaurant - 1400 ft

            Address: 123 Williams Esplanade
            Phone: 61 7 4059 1880

            75% likes this, based on 261 reviews
            Price Range: USD 25 - USD 96

          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  11 am
          • Number of rooms:
            140

          Hotel Awards

          AustralianHOTEL AWARDSRecommendedPalm CoveHotel Grand Chancellor Palm Cove

          According to guest reviews, the hotel has been rated as
          Best Family Hotels in Australia

          Use Badge

          Hotels nearby
          Cities nearby

          Hotel Grand Chancellor Palm Cove Reviews

          Guest reviews are submitted by our customers after their stay at Hotel Grand Chancellor Palm Cove

          Average guest rating

          7.6out of 10
          Fabulous
          Based on 43 reviews

          Rating by category:

          Rooms
          8.0
          Service
          7.8
          Value
          7.8
          Location
          9.0

          Guest reviews

          • Couple
            8.0

            The service of the staff at reception was very good, they were very helpful especially with assisting us in booking tour packages, offering local knowledge and tips. The location was great, still near the beach but also offered the feel of a nature retreat, as well a being accessible to both Cairns City and Port Douglas. Ample parking space.

            Our room was serviced daily and towels/toiletries replaced - which is good - but could have done with a bit better cleaning of the bathroom

          • Family with children
            8.2

            Kids swimming pool. The size of the mugs in the room was very good. Free internet but it should be longer that 20 minutes.

            The TV dose not have digital channels yet. This was a surprised as they have been around for some time now. The terrace on the ground floor was not well maintained.

          • Group of friends
            8.8

            The pool was lovely and the beds in the rooms were very comfortable!

            Lack of wifi, and the wifi that was available was extremely expensive! Also the room lacked any bowls for cereal if you wanted to provide your own breakfast. There is a fridge and sink but hardly any reason to use them.

          • Couple
            10.0

            good staff and service perfect breakfast very good hotel for holiday

          • Single
            10.0

            The rooms and brekfast were very good

          • Couple
            7.4

            price in a wonderful location.

            noises at the pool in the morning.

          • Older travelers
            7.8

            We stayed only one night, on route from Cairns Airport and found it comfortable and convenient. Spacious well appointed room and good breakfast

          • Family with children
            7.4

            The kids really enjoyed the crocodile slide and pool. Good veiwing for the parents. Good to use Accorr advantage card and get discount

            The sports centre was privately run. The cost of pool, squash, golf and bikes added up.

          • Couple
            8.8

            Family friendly, great location near the beach and restaurants, great facilities in the room.

            Very hard to find.

          • Family with children
            3.8

            The swimming pool only.

            For the last three days, the room wasnt cleaned as well as the first 5 days. The room smelt on the first day of mould and uncleanliness but from the 2nd to the 5th days it was quite clean. No smells and bed lined was changed every day. After that, the room was not attended to as well. It began to smell again (floor was not mopped clean enough) and the bed lined was not changed. Very very disappointed. Would not recommend this hotel to anyone. Also, restaurant staff was absolutely rude. No manners at all. Basically, they don't give a damn. Some millionaire obviously owns the chain and doesnt give a damn either, otherwise he would be hiring more personable staff. Also, the laundry was the biggest rip off.

          • Group of friends
            8.2

            The staff were very helpful when we enquired about tours. Also, the check in process was very quick. Also, from our room (636) we saw a wallaby outside our balcony. Really nice to wake up to something like that!

          • Older travelers
            5.4

            The gardens.

            On my opinion the rooms are looking very tired, in need of an upgrade.Quite dark and closed in. During the night we had a lot of noise from feral cats fighting and noise from the restaurant.

          • Older travelers
            9.2

            The staff were efficient and curtious, rooms were clean. There were no problems.

          • Family with children
            6.2

            Friendly staff- Privacy and a great shower.Good restaraunt.

            Lack of a heated spa. Beds a little on the hard side. No cooking facilities.

          • Older travelers
            9.2

            Excellent breakfast buffet .Room with a view over the pool. . Loved the big towels in the bathroom. Adequate kitchenette with cooking facilities

            On the day we were leaving,check out was 11.00,our key entry cards had been cancelled before we had left ,we were stuck outside our room and could not get back in and this was well before 10.00. But front desk was apologetic and gave us a reactivated card.

          How to reach hotel

          hotel Hotel Grand Chancellor Palm Cove Palm Cove location
          Show big map »

          Hotel Address:

          Coral Coast Drive, Palm Cove, Australia, 4879

          Get directions
          City Center
          • Palm Cove
            1700 ft
          Airports
          • Bus stop
            1000 ft
          Restaurants
          • Canecutters Restaurant
            100 ft
          • Beach Almond Beach House (cuisine: Contemporary, Asian, Australian)
            1400 ft
          Beaches
          • Palm Cove Beach
            1700 ft
          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  11 am
          • Number of rooms:
            140

          Hotel Awards

          AustralianHOTEL AWARDSRecommendedPalm CoveHotel Grand Chancellor Palm Cove

          According to guest reviews, the hotel has been rated as
          Best Family Hotels in Australia

          Use Badge